Before I dive in, I should note that this post was written as LexBlog hits its fifteenth birthday. It’s been my pleasure to work in the Seattle offices at LexBlog for over 6 years. So much of that pleasure stems from truly enjoying the people that work here and overcoming the challenges we face on
Every Product Manager that I’ve had the opportunity to speak with, listen to, or read about makes one thing abundantly clear: Knowing your users is your job. Unfortunately, that’s easier said than done. If you take a moment to peruse career pages or job boards with Product Management positions, you’ll notice that each listing notes an ability to simultaneously be an Excel/SQL/database master and product expert. The nature of product management requires you to live, breathe, and eat the customer’s experience while understanding why their experience is the way it is.