Quality Assurance

At LexBlog, my team is responsible for keeping a lot of sites up and running. We help manage the reputation of lawyers and law firms, where each pixel matters. As a result, our product team performs a host of functional tests before launching updates, and we lean on test driven development practices to catch things that functional tests cannot.

An unfortunate blind spot is that humans aren’t machines. We’re prone to miss simple things, and after staring at a screen for hours on end, our brains and eyes get tired. To help catch things that we may gloss over, we use an internal application built using Node.js, React, and Selenium that integrates with the WordPress REST API and an external service, Applitools.

Here at LexBlog, we build, launch, and support a lot of WordPress websites and blogs. In many ways, that’s almost all we do! There are certainly other day-to-day tasks that the technical team takes on, but without a doubt, our most pressing responsibility to our clients is ensuring the stability and availability of their digital properties. This is especially true given that our clients, with the unique position that they have, are often suited to write in-depth analyses faster and more proficiently than a journalist or general content producer, but all that is for naught if their blog is inaccessible.

This is why I take the maintenance of our many sites incredibly seriously. When we perform plugin updates, the update is reviewed by a member of our development team (often a product manager like myself or a developer), a fully replicated staging environment is utilized for smoke testing, and each site is backed up before the update takes place. Unfortunately, when you’re talking about hundreds of sites that make use of various (and endlessly shifting) plugin components and themes, that’s just not enough. Fortunately, we’ve developed a few tricks up our sleeves that greatly simplify matters.